They don't deserve any stars! Paid my car in full ...

They don't deserve any stars! Paid my car in full and was always on time! Also paid it in full one year early! They reported to the credit bureaus that my account was closed. It tremendously dropped my credit score by 30 points. I am so disappointed because I was planning to get a new car, but now I have to wait because my credit is in no shape to purchase a car! These people are in a hurry to take your money, but they don't want to help their customers! I hope these people go out of business soon!!! Each time I try to talk to a manager, they tell me he or she is in a damn meeting. This company is a scam! I wouldn't recommend anyone to go through these people! They can't do their job and they are rude!