Aimie HallReview ofCAROLINA AUTO AUCTION
When I purchased my vehicle on 2/25/2020, I notice...
When I purchased my vehicle on 2/25/2020, I noticed that the oil was leaking after purchasing the vehicle. I spoke with the dealership I bought it from who offered to take it to Carolina Auto Auction (where they purchased it from) to have the repairs done. Carolina Auto Auction had my car for 3 weeks doing these repairs that should have only taken 3 days at the most. The actual labor charge was only 18.4 hours. The same day I got my vehicle back, the check engine light came on for another problem and the oil was still leaking but now more than it was before. I contacted the dealership who said they would call Carolina Auto Auction for me to see what happened with the repairs. I was told to bring the car back to Carolina Auto Auction so they could look at the car. Upon inspection of the car, Carolina Auto Auction told me that now the rear main seal was leaking and quoted me another $500 to fix that problem. Not fully trusting what they said, I took my car back to a Jeep dealership who said that it looked like the oil pan gasket was still leaking and was never repaired. Again, I took my car up to Carolina Auto Auction who had the car for 2 hours while I waited and then said that there was no oil leak. My driveway would prove otherwise. I then took my car to another mechanic to also said that it was not the rear main seal leaking, that it was definitely the oil pan leaking and that it looked as if it had not been repaired. I contacted the dealership and explained that the repairs we paid for at Carolina Auto Auction had in fact not been completed. I have not heard back from Carolina Auction since.

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