I m reading the other reviews for Window World and...

I m reading the other reviews for Window World and I m trying to figure out if they are real, but then realized I recognized some of the names for the 5 star ratings for this company as employees that I spoke with and dealt with. I typically don t write reviews, but I had to this time. I called this company for a quote, scheduled and took time off to meet the estimator. No call, no show. I called and was greeted by a very rude person over the phone _telling me that there was no confirmation under my address. Later that day I got a phone call from a TX area code insisting I give them an opportunity to make it right ( I was under the impression that this company was a Local company - come to find out ITs NOT) so I scheduled another appt to have a estimator come out to my place, for the following day. I agreed, met the estimator received the quote and was taken back at all the additional fees, add ons and ridiculous overpriced quote to replace all the windows on my home that is about 6 years old. When I questioned the quote / estimate - the estimator became condescending and very curt with his responses. Over all not a great experience. If I m going to give my business to a window company, I at least expect some respect and professionalism... and maybe someone local !