Not sure what is going on, but this has been the w...

Not sure what is going on, but this has been the worst experience. We went because of positive reviews from friends, but I can never get in touch with my sales associate and no one else appears to be able to help me. This process is taking forever and I was literally told to install the wall oven myself. If they didn't already have my deposit, I wouldn't be going back in the store.