Jamee Gibson

Review of Pindan Asset Managemeny

For over 18 months we have had leaking pipes throu...

For over 18 months we have had leaking pipes through our home due to poor workmanship that has caused - mould in the ceiling, soaking through bricks damaging cupboards, pools of water in cavities, and poor water pressure. For 3 months we were left with holes in our ceiling to 'see if the pipes would leak again'. It is thought that every single pipe fitting in our home has not been properly crimped.

From the beginning:

House Slab was poured incorrectly - site supervisor did not follow the building plans. .
Site supervisor barely attended the build to 'supervise' trades, and we therefore spent the entirety of the build bringing 'problems' to the attention of the main office.
There was a 9 week period where no trades attended site and when we questioned this, the builder told us trades had been and gave us updates of work that had not been done. We lived around the corner from the build so were fully aware of what had and hadn t been done.
Tilers only attended the build on Sundays ' inbetween jobs' and took many shortcuts. Pindan were intending to hand over our home with trip hazards throughout the bathrooms and laundry.
Missing air-con ducts, power points covered over, the wrong lights/fans were fitted, they tried to chose cheaper products than we paid for, ( this was a Half a Million dollar build) , walls were knocked out with a hammer with the intention of just covering the hole up with cabinets . and the excuse from the supervisor was you can t see it so it s ok or that s just the building industry .

Our correspondence with head office has been met with bluntness, shortcuts, unanswered questions, months of waiting for anything to be attended to, and the team of managers, supervisors, and client liasons telling us the issues were with 'their legal' team for perusal multiple times.

I am astonished that people have good reviews of this builder, and can only imagine that their problems will start to surface in 1-2 years time, as from our end there seems to be alot of cover-ups and shortcuts behind the scene.

We were also offered a European Holiday to the value of $5000 by the sales team as an incentive for signing up with Pindan Homes, After the build they refused to honour this deal telling us it was expired. We had never been given any terms or conditions informing us of an expiry date, only the travel agents details to whom informed us 'there was no expiry date'.

We will be taking these matters to the Building Commission as well as Consumer Affairs.

We share our story in the hope that NO-ONE has to experience what we have been through with Pindan Homes.