Honestly, if its wasn't for the location, this wou...

Honestly, if its wasn't for the location, this would be a sub-par hotel in the rest of the US. I (or rather an agent for a company I was visiting did) booked a trip for two nights. After I arrived they *actually* told me not to get too comfortable the first night, and to not unpack my things because they'd be moving me to a new room the next day.. Their explanation -- they didn't have enough rooms so they were upgrading me for the night and where then moving me back to a regular room the next night. The way I saw it, they were downgrading me for the second night for *their* own convenience.

I opened a small bottle of wine from their bar the first night and only had a glass from it (a Pinot not to write home about). When I came back from my business trip at the end of the first day, they had moved my possessions to a different room. But they hadn't moved my mostly unconsumed bottle of wine ($38 for a mediocre half bottle of Pinot). I spoke to the check-in desk when I arrived, asking if they had moved my stuff and if they had also moved my mostly unconsumed bottle of wine. I received a knowing smile in return and they did not even discuss the details. Their question -- did you label the bottle for moving ?

Oh, I should also mention cause this might be amusing to some -- I asked for "toothbrush stuff" in the first morning and they literally brought me just a tooth brush, not toothpaste etc.. so if you' without a toothpaste make sure to make the ask specific -- don't expect them to think for you.

So, in summary, its generally a marginally OK hotel. Service levels -- meh / blah at best... Multiple people in NYC have told me it is a decent hotel, but it seems their assessment is generally based on the lounge in the hotel, not on the rooms in the hotel itself since they have never actually stayed there :). Take a look at the reviews for the hotel below and you'll probably also find that the high ratings are generally from people taking about the lounge in the hotel, and not the hotel in itself....