M

Mo Quad

4 years ago

We arrived at SEAVS under dire circumstances, and ...

We arrived at SEAVS under dire circumstances, and will return in the future because of the truly expert and compassionate care we received.
The facility itself is spectacular - very clean, nicely decorated, and modern. During our visit we were given a tour of the clinical side of the facility - and were extremely impressed.
The staff is warm and engaging - true professionals, every single one of them. From the over-the-phone advice we received, to the ease of making a first-time appointment, and the warm greeting as we walked through the front door, our whole family felt cared for.
We brought our daughter's beloved Jackson Chameleon in to see Dr Greg Costanzo. Dr Costanzo spoke directly to our 8-year-old, and treated her with respect and tremendous compassion. He boosted her confidence, offered reassurance, and still managed to explain what happens when - despite our best efforts - our animal friends have to leave us. We ended up losing "Henry" that day - but our care from SEAVS did not end there. Dr Costanzo truly went above and beyond, even sending our daughter a sympathy card that very eloquently helped her move through her grief.
We received a quality of service that we never imagined possible, at a facility staffed by professionals who truly care about their patients/patients human families. We highly recommend SEAVS!

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