Brandon Miller

Review of Courtesy Chrysler Jeep Casselb...

Chis was our sales person and was awesome. When it...

Chis was our sales person and was awesome. When it came to finance we got a good rate but somehow they lost our credit app and did not enter correct info. When it comes to service they don't have anything organized. I came in Friday for a tire and was told by Ramon it would be in Monday. .. Surprise like everything else here the follow through on the dealership is lacking. So once again you can beat them down on a price but don't expect anything to go right after the sale. You get what you pay for so I suggest to avoid this place.

Update: I called and left messages with the receptionist to have Robert contact me. He never did. I was going to brush everything off and forget about it but. ... Today I called to find out where my replacement plate is and find out it has not been ordered. I informed the sales person (Chris Chong) and finance guy (John Bulbul, who I'm told no longer works there) "I have a plate but it's too damaged from the wreck and will need a new one." Unfortunately this dealership is not worth going to avoid it at all coats.
Also be sure to double check your paperwork. .. I see I am charged tax on 5 tires but my renegade has only 4 tires plus the run flat kit. ...