This company is incompetent and rude. We were forc...

This company is incompetent and rude. We were forced to go through this company to get our LG TV repaired under warranty. They ordered every component in the tv to be replaced, including a new tv panel. After the tech came out to replace the boards in the back of the tv, he left the tv mount loose so the tv wouldn't stand up. Many screws were missing, stripped or in the wrong places and one of the panels in the back was missing. Tried to ask for a different tech to replace the panel, but we have yet to hear from someone to get that replaced and its been a week. It has been broken for a month at this point. When we explained the situation to them, they were rude. It's hard to believe this company is still in business and is still allowed to work with LG. Don't use this company if you can avoid it!