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Imani

3 years ago

I would not recommend this company - I contacted t...

I would not recommend this company - I contacted them on the day of my move because the company that I had scheduled did not show. I asked up front if there were any charges that were not listed on the estimate that they had emailed to me.
I appreciated that they were able to move me the same day. My complaints are the drivers took 2 hours to make a 1 hours drive then they tried to charge me an additional 85 for travel that my estimate said was included. The owner (I think his name was Avi) tried to strong arm me in to paying the extra amount even when the person giving the quote admitted that she had told me it was included. I had to pay before they would unload the truck based on the time they estimated. We finished 30 minutes early and the driver would not provide me with a refund - In fact he almost ran out of my house when I asked him for one. All in all they charged me an additional 170 that I should not have paid -the extra hour to get to my house, 30 minutes they sat around while I debated the overcharges and overestimate on the unloading time. This company is shady - don't use them.

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