Patrick Atkinson

Review of Chapman Auto Plex Scottsdale

I was on the road, starting a drive from Phoenix t...

I was on the road, starting a drive from Phoenix to Idaho. when, on my way out of town, the "service transmission" message came up. Having had car trouble in the very sparse Nevada mountains before, I did not want to take any chances. It was about 2pm. I called up the closest Jeep dealership (not Chapman, but in north scottsdale) and was given a very dismissive, "we could look at in 2 days". Called Chapman, explained that I was trying to get on the road as soon as possible, they recommend I drop by and talk to Dave Colwell. Dave did a quick computer check of the code, clearly explained my options, his thoughts on what was going. The chance that he might be able to get someone to look at first thing in the morning. The next morning Dave got me in, he was spot on what the issue was, and I was on the road by 9am. Very grateful.