Bianca Preda

Review of Iutta

Very disappointed with the behavior of the showroo...

Very disappointed with the behavior of the showroom people. I ordered my life jacket wallet in the showroom. I waited impatiently and after a few weeks I received the message to call for a meeting to pick up the product. I called and settled on that day at noon (13:00). I was told to call when I get to open because there is a yard and the gate is locked. I have the office nearby, so I got pretty fast ... 10 minutes earlier than the set time. I called ... and I called ... I gave the message, I gave the mail ... maybe someone can answer me. After 20 minutes (10 minutes over the set meeting time, booked even on google iutta), I shouted at the gate. The girls at the showroom were in the lunch break (read the cigarette) and the phone was completely ignored, although I had a meeting at 13:00. After a very bad first impression, my package was not ready, and I did not even know what I ordered and what I had to pick up. Summing up, the wallet is beautifully sewn, I expect it to be finer than it really is (it seems pretty rubbed, but I hope the stitch and skin will stay in place), but the experience with the showroom girls was very unfortunate. I expect services at the quality level they claim as well as the prices they have for the products.