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The worst care ever. Staff rude, nurse kept sayin...

The worst care ever. Staff rude, nurse kept saying "I'm busy and I'll get to you when I can. My mother vommited and we pushed the call button to let staff know (we got her a basin and wash cloth to take care of her initially) but nurse did not come in for more than one hour and the vomit bin sat in the room on a shelf even longer than that.

Would not listen to my 90 year old mother and when I tried to advocate for pain management and care, nurse says to her, "boy, your family is really over protective!"

Sat in room with my mother day after her surgery from 7:30am to 4:30pm and we were not visited by one doctor, not one care coordinator/social worker, not one nurse manager or anyone to talk about care plan or progress toward discharge.

Her pain was a 3/10 and went to a 6/10 2 hours later. Nurse's response was I can't do anything for 3 hours as that is what is "on order". Our response is wont it get much worse by then, become too hard to overcome, and perhaps an alternative to the pain management experience n order should be discussed with doctor!

I would NEVER come to this facility again.

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