Mohamed Abdalla

Review of Sam Swope Honda World, Sam Swo...

First let me start off by saying that I service my...

First let me start off by saying that I service my Honda insight, Honda Pilot, 13 accord coupe, and my 2016 accord. Before this incident I have never had any issues with Honda World. A week ago, I took my accord in for a diagnostic test and they gave me the diagnostic report. Without my permission or consent they put my 2016 accord in the washing machine (I hand wash my cars), I had swirl marks all over the hood and the whole left side of my car. I called and told them about this issue and they told me to come in. I come in there after 45 minutes of traffic this is rush hour mind you 4:30 - 5 after work, and I speak with Great Whitehouse, who is supposedly a manager. Basically, Great WhiteHouse just tells me I'm wrong and he's right. I explain to him that before this "car wash" their was no swirlmarks on my hood and on my left side of my car, but he persists that I'm making this up. I leave, because after work, after spending 2 hours in traffic, their is no point in arguing with Whitehouse. I will file a complaint with BBB and if they cannot resolve my issue, I will file a civil complaint with the Office of Circuit Court Clerk.. My car was 100% perfect, no blemishes, no swirl marks before they put it in the machine. Do yourself a favor and do not go to this dealership!!!! If I could give 0 stars I would. I wil