One of the worst dining experiences I've ever had....

One of the worst dining experiences I've ever had. Waited 25 minutes to even be acknowledged at our table and get a water. During that time a waitress walked by several times bussing tables before stopping. Originally went there to get sushi but never got a sushi menu and wasn't going to risk having to wait longer for one. They were out of the first 2 things we wanted to order. Then the edamame was freezing cold, like literally thought I was going to bite into a frozen bean. Waited another 45 minutes to get our entrees. The beef in my entree was mostly grissle. Ended up getting to go containers and leaving. No one ever apologized for the ridiculous wait and the waitress even tried cracking jokes about it. Checked on us maybe once in between bringing apps and entrees. I could maybe understand if they were packed but they weren't busy at all. You couldn't pay me to go back.