When I arrived at 10am I was told I could check in...

When I arrived at 10am I was told I could check in around 130pm. I stayed in the area of the hotel so I could check in and when I went all the way back to the hotel I was told that was the wrong information and I couldn't check in until 4. I went to eat and decided I would call them to tell them I will be late checking in as I wanted to go do other things. I called at 230pm and was then told my room was now ready and I can check in. I went all the way back again and checked into my room. This wasted hours of my day as I had to be at MSG by 6pm and it was already 3pm. Also I was charged another 30$ "fee" I was unaware of when I checked out. The staff and room however was nice.