Mike Edwards Review of Doubletree Times Square South
I want to give this hotel a fair review, but I wan...
I want to give this hotel a fair review, but I want consumers to know the truth as well. My family members and I spent four nights in this hotel in April of 2018. The hotel is in a great location in Manhattan! We loved how the location made it easy for us to see NYC and it's attractions. The staff were truly wonderful, they were always attentive and helpful. They offered free cookies anytime you asked, including gluten free cookies. My family and I loved that. Kudos to the great staff! The building itself was a little run down. The rooms are very small, which I guess is the norm in Manhattan. But be prepared for that, if you are accustomed to more spacious accommodations. One of our rooms had a slight unpleasant odor the whole time we were there, maybe a past pet odor. The other room was fine. The room service ladies worked hard, and the place was clean enough. The most unpleasant thing was not the fault of the hotel or its employees. There are a couple of larger construction projects next to and across from this hotel. This caused a lot of noise at night and in the early morning, which made it hard to sleep at times. I'm giving them four stars because I think their employees are doing their best with what they have. I might suggest that you ask for a room that is not on the street, because of the noise issue.
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