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pam tucker

4 years ago

I would give this a five star rating if it were no...

I would give this a five star rating if it were not for the attitude of some of the staff and A and E. Despite being doubled up with pain and telling them I was unable to walk I was told that I had to queue up to be entered on the computer system. When I sad I was in too much pain I was told that I had walked in and so I could prop myself up on a pillar. I had to request that they gave me a chair to sit on which was got reluctantly and even then I was left at the wrong end of the counter. The staff have a serious attitude problem and a siege mentality. I say this as someone who has trained nurses for thirty years and is fully aware of the difficulties in the system. The male nurse who saw me was also rude. Once I had gone through to the doctor I was treated really well, and allowed to lie down at long last.I had to be given morphine and admitted. Disgraceful. The staff in the waiting area need to stop adopting an attitude of victimhood. Many workers have to deal with the public in difficult circumstances and if they cant show compassion they are in the wrong job. My care after that was excellent.

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