We just switched to Loud Security Systems and it w...

We just switched to Loud Security Systems and it was the best alarm decision we made. I called, after my husband heard them mentioned on the radio, and I spoke to Mary. She was patient, informative and set up a meeting. Kristin and John came to our house and went through everything including different possibilities, depending upon what our needs were. They made us aware of things that involved helpful ways to stay safe. SO IMPRESSIVE!!! The most important thing to us was that there would be an actual person that called us in case of any alarm going off at our house. That was an absolute and I was most happy to hear that it would continue to be that way. That was the main reason that I was looking for a new company since my last one went to automated calls. After going through all the details and signing an agreement that both my husband and I were extremely comfortable with, we set up a date for the installer to come to set up everything. Kristin would be our salesperson and she has made herself so available to us, including giving us her direct number. Kristin texted the night before to make sure we were ready for the installer the next day and to give us his name. Right on time (with even a call before to let us know he was on the way), Wyatt showed up at our house. He diligently worked and installed all the agreed upon alarm/fire detectors. Wyatt was very neat and considerate. He then taught us how to use the app. Wyatt was so patient and kind, despite my many questions. A true professional!! The day after, I got a call from Kristin making sure that all went well. And, as an important side note, Kristin has been completely phone available as promised.
I realize this is a long review yet we are so impressed with this company, from our first phone call, that my only regret is that I didn't find them sooner.