Beth Wilson

Review of Portland Marriott Downtown Wat...

This hotel has a nice location and nice rooms, but...

This hotel has a nice location and nice rooms, but what makes it a better hotel than others with similar rooms and locations is its people. They are unfailingly pleasant and helpful. Each one from housekeeping, to food service, to hotel tech guy to the front desk was willing to do whatever it took to help, and did it in a very pleasant way. Examples include being able to check in at 8:00 in the morning on the first day of a conference with no extra charges, a tech guy who sought an answer about a piece of hotel art I asked about, non-feather pillow delivery from housekeeping, and food servers who made sure to keep me safe in spite of food allergies. I would recommend highly to anyone I know.