The hospital waiting area was very dirty from klee...

The hospital waiting area was very dirty from kleenex to face masks, spills on the floor. I was concerned checking in to a dirty hospital. The trash in the check in section and the room were over filled with trash. The linen bag in the room was over filled as well. I over heard the young lady that walked us in calling someone to come and clean up but unfortunately nothing was done during the time we were in the room and discharged. For cleanliness i give it zero stars... please consider either hiring more people or making them work more efficiently. *** By the way the cleaning lady with either light blonde hair or white hair was sitting in one of the waiting areas close to vending machines and cafeteria watching tv and as my husband approached the are she quickly got up and pretended to be cleaning.

First impressions are a must. Thats why I am going to share the positive side of our very first ER visit with our baby.

Don t get me wrong the staff in the ER is GREAT!! Let me share my experience.. A wonderful lady named Paula greeted us when we first came in even though it was in the middle of the night her smile just made us feel at ease, she kept reassuring us that we were in great hands. Our daughter had a high fever she brought us in and informed us that she would be obtaining the baby s vital signs before taking her to a room where one of the nurses would be assessing her. Once we were in the room she mentioned who are nurse was going to be and the physician working that night. She asked us if we needed anything just to let her know. It was her great attitude and energy that made us look pass the dirty areas.
The nurse Jessica was great she made us feel very comfortable and got our baby s medicine right away. She informed us on how we can help bring down the babies fever and instructed us what we needed to do to prevent high fevers in the future when overbundling the baby. Dr. Jabbar was great he treated her quickly and discharged her as soon as all results came in. He was too very informative and patient with our many new parent questions we asked. Great ER staff! For them