Correct service completely spoiled by a HALLUCINAN...

Correct service completely spoiled by a HALLUCINANT waiting time: by having an appointment at 8:30 am for a review, 30 minutes of waiting to simply leave them my vehicle !! Thinking about changing my vehicle, I take this endless wait to find out from a seller for a used vehicle: I almost had the impression of disturbing! At the time of the agents and others, it is incomprehensible that there is not a proactive action of the sellers with the customers in the hall ... instead of discussing between them !!