C. C.

Review of Myan Management Group

I would give 0 stars if I were able!!! As a Christ...

I would give 0 stars if I were able!!! As a Christian I care about your well-being. I had a bullet shot through my 5 year old daughter's room and management did not care. Mayan Managent as well did nothing although this disrupted my and my daughter's peace and quiet that we are entitled to by Texas law as a right and did not allow me to break my lease although our safety was at jeapardy. The police confirmed it was a bullet coming in through the outside and Tracy the manager argued that it was not although she came to look at it, the police said it was and I have pictures to prove this. This apartment had about 5 managers within the year that I lived there. All were nice except for Tracy, the existing manager. She called me a liar to my face on several occasions. Another occasion was when trying to go to the office to give a money order for rent saying I was not there when they were at lunch, which again I took a picture of and was blatantly rude to me. I have never had a manager this hateful and rude, ever! The office does not have a "Will return at..." sign it hours of operation sign at all and I waited in the parking lot with 6 other families waiting for Tracy too come back for 45 minutes. Extremely unprofessional!! Mayan management did not seem to care about her awful customer service and continued to try to get as much money out of me as they could at the end although I paid rent on time the entire time living there and was a very good and quiet tenant. On top of all of this, if someone is smoking above you or near your unit, the smoke seeps through the vents, exposing you to second hand smoke. You can hear every footstep upstairs, every noise, every voice and there is a lot of yelling from tenants all around you. When I talked to management about this they did not care either. Please run way from this place and do not give Windsor Townhomes on Altoona drive, aka Myan Management your business. 6/28/2018