The city of Dallas is approximately as efficient a...

The city of Dallas is approximately as efficient as a Soviet era bread line, and about as amicable and helpful as a doll with a pullstring on its back, repeating the same useless information over and over.
Long story short, they cut my water two weeks after moving into my new home (despite the fact that I applied for service) because of an INTERNAL permit issue. Calling their office while being forced to pee in the yard with my dog simply yielded "we cant activate service because there's an open water permit on your property, you need to call the permit office". Call the permit office, and I get voicemail. Drive to permit office, and they say that they have an internal permit for work done by the city, and since the worker never closed out the permit, they can't turn on water at my home. 48 hrs later, and they are still trying to figure out how to close the permit so I can get water service at my new home (which I had before they cut off). The city of Dallas makes WW II era Stalingrad look efficient by comparison.