Right USA Now

Review of Lionel LLC

Customer Service Agents are hateful. Act like they...

Customer Service Agents are hateful. Act like they don't want to work and not very friendly. Poor communication skills. Email responses with 4 or 5 words. They've at least resolved my issues & questions in the past. I'd like to do more business with Lionel but need to call them if I want the Wooden Display case which is inconveniently no listed for online purchase. I refuse to accept their attitudes toward customers and keep giving them hard earned money. Having worked in Customer Service in the Air Force, you know from common sense how to treat customers.