Room was terrible and small with one king bed when...

Room was terrible and small with one king bed when we asked for two queen beds. The room we got was not even an option or pictured on the site. Very small and very ugly. Four people were supposed to stay in this room and you expected us all to get ready in that broom closet you called a bathroom? No.
Manager was very rude and short with us while explaining their "policies" about basically first come first serve rooms and how the room we asked for was in no way available and that she "couldn't just make a room appear for us."
We ended up booking at the Courtyard by Marriott for over half the price and their staff is MUCH FRIENDLIER. I would never suggest this hotel to anyone. You won't get what you paid for.