Martin Normand Review of Rigid industries
Great customer Service!! Thank you Carrie :)
Great customer Service!! Thank you Carrie :)
Had a corrosion issue with a 20inch LED bar purchased over 4 years ago. Nothing wrong with the light, just annoying corrosion. Considering I live in salty CANADA, i am familiar with corrosion issues. Reached out to Rigid for assistance (I am a great fan of Rigid products; have them all over my Jeep Wrangler JK). Carrie Tjonn from customer service was awesome; she issued an RMA allowing me to return the light bar for warranty consideration. Rigid sent me back a brand new (New edition) light bar at no cost (Only paid shipping). She also gave me technical advice for connecting the new bar since much more powerful than the old version.
Many thanks to Carrie and Rigid Industries. You stand behind your products.
Martin
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