Sort your f*ckqueueing life out. The people on fro...

Sort your f*ckqueueing life out. The people on front of me and behing me both missed and nearly missed connecting flights due to the obcene queue to get processed through customs. Not only were there only 3 desks open to process more that 500 people, but the physical queuing design was absolute chaos. I would not be writing this if someone had not repeatedly mentioned that "its ALWAYS like this" stop building rooms that look like rocks from the outside and sort your customer service out. Not at all what I expect from kiwis.