We come to the Hyatt every few years for a confere...

We come to the Hyatt every few years for a conference, and compared to the last time we were here 6 years ago things have gone downhill. First, when making our reservation they did a bait and switch on room pricing (quoted one price on a "2 bedroom" suite upgrade for the week and then came back a few weeks later saying that quoted price was per night) after it was too late to make reservations elsewhere. Next, we found out the "2 bedroom" suite they advertised is actually a 1 bedroom (second room has a seating area with a hideaway bed) and the bathroom is only accessible by going through the master bedroom. Third, once we got here we noticed a lot of maintenance issues. This hotel has not been maintained well and there was obvious water damage on the ceiling in our room. On top of all that, prices are high and they nickel and dime for everything. At least the wifi is decently fast and free (once you give them your email so they can send you marketing emails anyways). This hotel is in a beautiful location right on the beach and has beautiful grounds, but it's not the only game in town. Stay at one of the other hotels in the area and get a day pass for the pools until management improves.