Never before have I seen such deception and tricke...

Never before have I seen such deception and trickery at a car dealer.

Starts with calling the dealer on a CPO Infiniti QX50 and talking to Jasmine. Jasmine promises that the dealer will certainly "deal" with us on the price but not unless we're "IN" the dealer. Started the trek up north in the rain and with road construction. Met by yet another person as Jasmine was then no where to be found even after we asked for her. He takes us in then sets us up with yet a 3rd person. Drove the car and loved it. Car price online, on cars.com was $22,960. We said we were going to put $4,000 down and finance for for either 60 or 72 months and we would transfer plates. We offered $22,000 out the door and Fady proceeded to head to "his manager" for approval. And then the games begin.

Comes back with a sheet, and after my 4k down, the NEW out the door price was $26,000 and some odd change.

WHAT!!

They had added in a Pro Pack fee of almost $2500 and some other fee for $2500, almost like a handling fee and cleaning fee.

Ready to walk, they then ask if we will split either of the two fees? The Pro Pack means you have to take the car back their for routine maintenance etc...the cleaning fee? WHAT?

I then said, look, the car is $22,960. I'm offering you $22,000 out the door. Which means $18,000 + tax, title, doc fee. No where near $26,000

Leaves again, comes back 30 mins later. Cleaning fee is gone. Pro Pack fee still there.

Will NOT remove it. Not driving to Lincolnwood for an oil change.

Completely wrecked what should have otherwise been a nice Saturday and a car purchase. Wasted 1/2 of a day on this nonexistent and uncompleted transaction.

I would say this: BUYER BEWARE. The price on the web, the price on cars.com and talking with them on the phone is NOT what you end up with - clearly.

100% factual experience from today 10.3.2020