Ejay Agnes

Review of Gateway Chevrolet

Why does this dealership have just a negative vibe...

Why does this dealership have just a negative vibe? All the service advisors literally gave a horrible welcome in the service drive and some what clueless like I came in today with a fleet maven vehicle and they are literally so clueless and just no smile straight frown and mad looks all the way. And the guy told me it'll be a 3 hour wait?!! There was barely cars there and just for a oil change really?? And tend to find out they can't do fleet cars on weekends and just literally said bye no good customer service in having me schedule for Monday nor gave me a card to come back just horrible customer service I've worked at dealership and this dealership needs to go to customer service classes smh