Stacia Anderson

Review of Oakland Veterinary Emergency G...

I am SO grateful for the Veterinary Emergency Grou...

I am SO grateful for the Veterinary Emergency Group! As a dog mom who's had pups for almost all of my life, I've been to my fair share of ER vets over the years for everything ranging from an anti-histamine shot for a bee sting reaction to major surgery for a cryptorchid testicle, and my experience at VEG was *hands down* the best experience I've had at an ER vet. The difference here is that they let you stay with your pet for as long as you want and allow you to be there for everything (excluding surgery, I imagine...) and that really makes all the difference in the quality of care, in my opinion.

For this visit, I came in because my dog had a terrible non-stop cough that was causing her to regurgitate bile and my primary vet was booked for the day and couldn't get us in, so off to the ER we went. All of the Dr's that we saw here over the 30 hours my dog was admitted were awesome; from Dr. Nelson who was amazing with examining my pup and really advocating for her when she was initially concerned that she had an esophageal obstruction, to Dr. Pannone who took over my pup's care when Dr. Nelson's shift ended, to Dr. Meyer who was on my pup's overnight rotation and finally figured out with a 2nd set of radiographs that there was a bit of pneumonia in her lungs; they all went the extra mile with making sure that my pup received the very best care.

All of the other staff were amazingly delightful and sweet as well with check-ins to see if I needed any blankets to sit on while I hung out with my pup (I was there for 8 of the 30 hours) or coffee/snacks to make sure I was comfortable, too.

I hope I don't need an ER vet again in the near future, but I know that the next time I have an emergency situation pop up, this will be the only place I take my pup. Thanks so much for everything, VEG!! I'm so incredibly grateful that my baby Clementine is feeling better!