Hector Orendain Review of Hyatt Regency Newport Beach
Room was very expensive and expected a lot. Right ...
Room was very expensive and expected a lot. Right when we got here, first thing we noticed was a smell walking towards our room. We booked a suite. As we walked in to our room, I noticed one of the toilets wouldn't stop running. I thought lever might have been left down but it wasn't. I told the bellhop and he said he would send someone from "engineering". No one ever showed up. We called down an hour later to tell
Them and they said they would send someone. They never did. We told
Them a total of 4 times and they never fixed it. We had to sleep with the toilet going off all night. I get it's different bc of Covid but if you weren't ready to open up, they shouldn't have opened. Spent almost $400 on the room for one night. Never staying here again.
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