Lois Kucharski

Review of Spa On The Avenue

I received a gift certificate for the Spa On The A...

I received a gift certificate for the Spa On The Avenue and used it to get a mani and pedi for a trip to Cancun. Both ladies who did my nails (gel) and feet were very nice and pleasant. Two days later I left for Cancun and my nails looked great. After a day and a half in Cancun both my gel nails and feet faded. It looked horrible considering I picked bright Pink and it turned to a pale beige. Other women who had gel on their nails kept their color and shine just as if it was just done. Their feet were the same way.

I called the Spa when I got home and explained my story to the person who answered the phone. She was very nice and wrote down everything and said she would pass the message to the Department Manager who would call me back. That was Thursday the 16th and have not heard from the Spa.

Had they called me back and offered to redo my nails and feet, I would have gone back and also I needed to buy a gift certificate. I went back to my "chop shop" so they called it and received a great mani gel in bright prink. I also bought a gift certificate there. Much less money!!!!

I would not have given them 1 star but you had to in order to post. Very poor customer service.