Mixed feelings about this place.

Mixed feelings about this place.
Pros: Large venue with freedom to roam the floor or the balcony. Lounge/ bar area downstairs by the bathrooms where you can still hear the music and watch from screens. Average beer prices. Good sound and light production. Security thoroughness is average. Good location, easy to get to.
Cons: Excruciating lines. I have been stuck in entry lines that wrap around the block, even an hour+ after doors opened. THEN once inside, I had to wait almost 40 minutes to check my coat. It seems like their staff/ organization is just really sloppy. I've also had experiences where staff is very short-tempered and rude, either yelling or pushing past, unprovoked.