Erin Cash

Review of Sam Pack's Five Star Ford

Worst customer service experience I have ever had ...

Worst customer service experience I have ever had with their service department. They hung up on me TWICE and then after I got through a third time to see if they warranty their work, the guy got an attitude when I asked him to clarify the warranty. Won't see a dime from me ever again. They did crappy work the first time and when I called to get it fixed they wouldn't take care of it.