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Michelle Weber
Review of Reds Place

4 years ago

We didn t even get to sit. The hostess was SO RUDE...

We didn t even get to sit. The hostess was SO RUDE . I couldn t even believe it was really happening. We had driven 4 hours to get to Ithaca. We were starving and went to reds- 25 minute wait- not bad! We got drinks at the bar and waited patiently. After 30 minutes had passed, we noticed 4 open tables. One- shortly after - the servers came out and started rolling silverware on. We have over 10 years experience in restaurant business so we KNOW this is unacceptable. When I KINDLY asked the hostess about the status of our table, she quickly and rudely dismissed us proclaiming that she needed to clean all the tables down and needed more time- about 10 minutes more. However, they were already clean and set . three of them . When She notices this, she ROLLS HER EYES and says she will look next on the list- we were next- there was no one else in there. But she kept walking around the restaurant instead of seating us. When I human to human asked her don t you think it s strange that your staff will take a table to roll silverware instead of seating a willing to pay customer ? And again rudely says this is what management does. What do you want ? Me to talk to them? I said yes because I have a feeling if they knew customers were waiting then they would want us to eat and give money so she goes over to the other workers and they look at me and LAUGH. I can t possibly make this up. Look at my other reviews - I never review for a bad way. But realizing there IS no management, we decided to leave because if we can t even get seated with 4 empty tables, then I can t imagine how awful the service would have been. Again- This young hostess was SO RUDE. She didn t care if Reds made money or not. She didn t really care much about anything .....

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