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Kristen Sebura

4 years ago

The credit union had charges weekly/monthly that t...

The credit union had charges weekly/monthly that they did not disclose and incorrectly charged on an account that was open just to keep/manage an existing CD. They sent a letter in the mail (with incorrect amounts and address) after months of charges allowing it to go into the negative. There was no activity, from myself, whatsoever on the account, as it is just a savings. They fail to notify when they are charging you or taking your money. This has gone through the VP as well as to the review board and is completely unlike any credit union I have ever dealt with. If you use this credit union, you run the risk of new charges popping up with no notification.

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