I've not had any problems with management, they've...

I've not had any problems with management, they've always been professional and courteous to me. I believe the heat issue is bc the apartments are very old, same windows from when they were built (1975?) they do not keep the cold out, the wind blows my curtains away from the wall! Floor board heating, directly under the windows is simply not energy efficient AT ALL. They need to be updated or lower rent. The only utility we pay is heat and our money is literally going out the windows. My shower tiles (also from 1975) are falling down daily, my first maintenance request resulted in maintenance caulking them back in place telling me I would need a shower replacement. 2 weeks later I still had tiles falling down. I put another request in 2 weeks ago, maintenance came to assess last Thursday and said he would probably replace Monday or Tuesday. Wednesday I called and was told it would be done by the end of the week but Friday still no new shower, tiles still falling and the wall is still crumbling, clogging my shower drain. I'm very frustrated but overall I've not had a terrible experience. I do recommend seriously investigating the management company reviews and average billing before renting from anyone not just D&D. Had I done so, I probably would've went elsewhere.