Comfy bed and clean, safe rooms, in a great locati...

Comfy bed and clean, safe rooms, in a great location. The staff in the hotel were amazing. I called for an early check-in and they had the room ready when we arrived 3 hours before regular check-in. Also loved the super fast taxi service because it can be hard to get cabs in Vancouver sometimes. We got a great rate for the location and would definitely stay here again for the night.

However, the restaurant was a bit disappointing: the first time we went, the restaurant was closed for a private function and just the lounge was open. The staff let us wander and stand around awkwardly for several minutes before telling us it was self-seating. (No signs indicating that.) Once seated, we were served by the bartender and he was excellent. The Spanish Banks martini was excellent. The next morning, we had breakfast in the restaurant and sat for a good 10 minutes before the server even greeted us. We then only saw her again when she dropped off our coffee, food, and the bill. She didn't check on us. The food itself was good (not amazing) and the views were stunning, but the neglect tainted our overall experience.