Yvette Benito

Review of U.S. Athletic Training Center

Yes, I haven't gone back for physical therapy in o...

Yes, I haven't gone back for physical therapy in over a week. Several therapists stand around talking with one-another and have too many people to tend to at the same time while the assistants are back and forth, chatting away and don't even know what needs to be done. I go on my lunch hours and I'm not a "big shot" with two hours to waste. After I'm done with one task, I stand around asking "ok, what now?" and wait for help. Erica was very good as was Ben (the PT Asst.). Jared left a lot to be desired as well -- Mr. Chatter Box. I decided to go back yesterday (8/18) again with Michael - he was the worse PT ever -- he did not even read my chart -- he kept asking Ben "what should she do now?" When I asked him if he read my chart, he replied "yes, it's just that your doctor prescribed a very unique treatment plan." Uh really, was I born yesterday?" He clearly did not read my chart as I have a common problem -- tight calves. Lastly, as he was supposed to be working with me, a new patient showed up and he began speaking to her about her treatment and kept trying to put the rubber bands on my foot -- clearly he failed. I walked out shortly thereafter. Not honest and incompetent. I am now seeking a new place. Ben Rocks as does Erica -- everyone else, well they have great jobs where they can walk around and have lots of fun laughing it up and chatting away.