Got very bad service here. Ordered a bike, after m...

Got very bad service here. Ordered a bike, after more than a month of no communication (and put down almost 400 dollars deposit), I go in and decide to just get a bike in stock. They put it together after a few days and then I do a test ride and the derailer broke off while riding bc it wasn t installed properly.

This scratched up the bike a lot. They fixed it, didn t let me know...so I finally call back and now it s ready. I bought it, but my brand new bike that wasn t put together properly has multiple scratches and is missing the reflectors. They didn t offer any discount or acknowledgement.

I m so frustrated with the poor service here. I got the bike I wanted and it s tough to get bikes in the pandemic. But the service was terrible and I m upset my new bike is damaged. I won t be getting my bike serviced there bc there was zero attention to detail, bad communication, and not even an apology.