Kurt Barry

Review of Total Highspeed Internet Servi...

It was decent when it actually worked right up unt...

It was decent when it actually worked right up until the trees bloomed. After that even their Antennas designed to work through trees cannot cope. I only live a mile from their AP and despite the trees I do have line of sight to the tower. They refused to do anything to help other than mount the antenna on the roof via a tripod which with a $14,000 metal roof I was unwilling to do. You know there are other antenna mounts like side of the house poles which they wanted me to pay for. The service was ok although before that they would tinker with the network and leave me without internet from anywhere from 2 days to a week depending on how long they'd take to get a tech out to me. This happened to me 5 or 6 times in the span of 8 or so months. Asked for a credit a couple times after the tech confirmed it wasn't on my end and never got one. For 200$ plus 200+ for install 15$ a month for a public ip so you can host games and another 14$ for the router. for only 4MB of Guaranteed (But posibly 8MB depending on who else is on your tower) I can't reccomend this service to anyone but the most absolute desperate and even then unless you live within half a mile of a good AP and have almost zero trees between you and it you'll never get the money you pay for it.