Josh Mileham

Review of Tynan's Volkswagen/Nissan

Edit for their response, there was no miscommunica...

Edit for their response, there was no miscommunication at all. I went back after buying new tires and they told me that they do not sell the lug keys at all anymore and people are not allowed to rent them. The only solution from them was to depend on them any time you get a flat tire. Instead I just bought 4 new lugs and had them remove the proprietary POS lugs with "security" locks. If you have those security lugs I highly recommend removing them because if you lose the key your up the creek with no paddle.

Same experience as other reviews looking to rent a lug key to change a flat, the guy at the front straight up lied and said all the service guys had went home when I could clearly see them in the back. I told them I just needed to borrow the key for a bit and would leave my I'd or keys or whatever they needed for the 10 min it would take me to change my flat. They refused to help so I left and checked around a couple other places. Failing and desperate I went back and just asked the guys in the service department if I could please borrow the lug key. Eventually someone who wasn't a soulless person came and agrees to help. They didn't actually let me use the key they just popped the one lug and went back inside. After getting the rest of the bolts on I had to go back and ask again for the key and was hassled again by the liar from the front. Service guys were awesome but the short guy up front is a liar and only interested in taking money from people who don't know any better when confronted with a snake like himself. Go somewhere else I'd you're looking to be treated right.