Awful. Scheduled repair thru LG for my TV. On Dec....

Awful. Scheduled repair thru LG for my TV. On Dec. 21 I explain the issue to them, and they say they're ordering parts. Appointment to come repair my TV was on December 30. December 28 I receive an email from them saying they dont have anybody available to come fix my TV now. Apparently one guy is busy until January 11, and the other guy is on vacation.

Why did it take them a week to let me know? Now I have to go through LG AGAIN, get a different repair service to order parts and fix and it will be at least another week before the parts even arrive.

If LG gives you this company when you schedule a repair through them, REQUEST SOMEONE ELSE