Lucia Morciano

Review of LEGOLAND Windsor

Oh. My. Legod. You're going to love it. It's for k...

Oh. My. Legod. You're going to love it. It's for kids of all ages, they don't lie when they say that. All sorts of fun, and walks, and food, and things to see and do. Customer service from great to poor: one pop up bar had ran out of draught beer and I asked the lady how long to wait to get the barrel changed, she said "now it's too late for that" (it was 4pm, she lost 2 hours' sales); so I asked for cold bottles (she only had warm ones) and she had ran out, too, and wouldn't get any more. So I recommended she'd have a word with her manager but she exclaimed "we've been busy, you know?!". I know, but you should be ready. I know, but you're Legoland. I know but where's your customer care? Other than this not small detail, one the best places ever!