Brett Worsham

Review of Lionel LLC

Awful quality, prices, and customer support. Cance...

Awful quality, prices, and customer support. Cancelling orders is an absolute pain, quality of diecasts are terrible based on prices. Cars have chips, broken chassis, wheels uneven, etc. Employees online take forever to respond, and employees in the store have no idea what s going on. For a $50-$150 car I expect better than what I can buy at Walmart from Jada Toys for $20. The 10 most recent cars purchased from them have had defects. 5 of the 10 were the same car, just return shipping and getting a new one. Wasn t until the 5th that it was almost fixed (chassis is still broken, but no chips) Amazing how they are still in business.