Probably one of the worst experiences I've had wit...

Probably one of the worst experiences I've had with any business enterprise. The customer service was horrific! I submitted my money order and all the required paperwork in August, and I didn't hear back from the company until February. During the period, I called several times to find out why I hadn't heard back, and I kept receiving the same answer "we will be sending you a confirmation letter shortly". However, the customer service rep refused to confirm over the phone which date was selected for my upcoming vacation. For all I know, it's probably a SCAM as so many other reviews have pointed out, and I'm likely out my $200 in processing fees. I will NEVER do this EVER again.