I am just going to describe what happened in the p...

I am just going to describe what happened in the past month at this auction, and not take the time to list every problem with this auction. First, bought a truck and was going to pick it up after office hours and called in to request a gate pass be left with security. The pass was never brought out to security, TWICE! (This happens a lot, call security to make sure they have the pass before driving out and wasting your evening)

Had a truck that the mechanic backed into another car with and dented the side, they called to say that it will be fixed for free. No big deal, things happen but its a little irritating getting your truck back with auto body paint stained in the front seat, steering wheel, and center console.

After placing a proxy bid online for a vehicle at $5,300, I decided to attend the auction in person anyways. I saw the vehicle that I had set an online bid on in person, and watched the bidding go up to $4000. About 5 minutes later I get an email saying "congratulations, you purchased this vehicle for $5100!!" They say it was just a mistake, my guess is that this happens to a lot of people without ever knowing. DONT BID ONLINE!

Their mechanics are so incompetent, their seller guarantees mean nothing. I mean "jiffy-lube" type wanna-be mechanics that dont cut it in any other shop, when they say a car is "good to go" what that really means is there is over $2000 worth of work needed right off the bat that any real mechanic would have seen during an inspection.

To top everything off, the security guard thinks 9:50pm means 10PM. When I asked if I could go in and get a vehicle out of the lot and be back out before the 10pm close time I get a "WE ARE F**CKING CLOSED! I AM NOT STAYING 10 MINUTES AFTER GET YOUR F**CKING CAR TOMORROW" After exchanging swear words back with the security guard, he let me in to get the truck. Didn't matter, truck wasn't there anyways because Brashers never puts things where they belong, or where they were sitting on the auction day and no one has a clue where to look for things.