Babo Cabonzo

Review of Westside Motorsports

I purchased a used Kawasaki Concours 14 from a loc...

I purchased a used Kawasaki Concours 14 from a local credit union (it was reposessed) and not able to confirm any service history from the previous owner, so I took it to Westside for their thoughts.

I met Nigel, a service desk employee, and explained my situation. He went outside and carefully inspected the entire motorcycle, measured tire tread depth, etc. He made several great suggestions as to areas for servicing and explained how I could do some of them myself, which I did.

I also needed to purchase and get programmed a second proximity key fob. The programming, if done correctly, is a quick 20 minutes. If not done correctly it can actually disable to motorcycle and cost over $800 to remedy. Again, Nigel was involved in the purchase and scheduling the programming of the new fob.

Long story short, I arrived for my service appointment and my motorcycle went into service 20 minutes early, and was correctly programmed in less time than I thought it should take, then was verified by both the service technician and Nigel at my request. (This system has both active and passive transducers and is fairly complicated to set up.)

Nigel had researched the programming (as had I) and helped ensure the correct procedures were followed.

Impressive.

I know this reads like a planted review, but this is my actual experience at Westside. You can search for me on Facebook, I'm there and am willing to verify the above.

I'm enjoying my Concours and feel better because of the efforts of Westside and especially Nigel.

Babo